Practice
Doing it
Everything here fits in a spreadsheet, and doing it manually is what makes any later system useful.
Starting Without a System
Everything in this collection can be done on paper and a spreadsheet. The order to do it in, and what each step buys.
The Spreadsheet That Is Enough
Four sheets covering everything in this collection, what goes on each, and the point at which a spreadsheet stops being adequate.
Buying a System: What to Ask
Twelve questions that separate what these products do well from what they are sold as doing. Ask before the demonstration.
Rolling Out Without Losing the Floor
Most staffing system implementations are judged a success by the project and a failure by the people using them. The difference is in four decisions.
Reviewing a Staffing Model
Models drift as the operation changes. An annual review of six inputs keeps them honest, and almost nobody does it.
When the Answer Is Not Scheduling
Some staffing problems are not staffing problems. Five of them, with the fix that actually works.
A Working Arrangement
What this looks like when it is working, assembled from everything here, as a description to measure yours against.